It pays to have COVA HealthAware!

Learn how COVA HealthAware can help you save up to 90% on your monthly premiums and provides a Health Reimbursement Arrangement to help pay for out of pocket expenses.

Then see how COVA HealthAware can work for your unique lifestyle.

Discover how COVA HealthAware
covers you better

COVA HealthAware offers a suite of online tools and resources designed to provide you with expert care and cost-savings. Explore what’s available, below:

Contact us

Take charge of your benefits. With your 24/7 secure web access, you can manage benefits and claims, connect to care, complete your health assessment, start a wellness program and much more!

Alex — Your interactive benefits counselor

“Alex” — the Commonwealth’s interactive benefits counselor — can help you figure out what plan may work best for you and your family. Alex asks you a series of questions and will provide plan recommendations based on your answers.

To learn more about the plan options available to Commonwealth of Virginia employees, visit ALEX at external link

Contact us

Coverage 101

Get to know the features of your plan, access common forms, and learn more about the benefits COVA HealthAware can provide you and your family.


COVID-19 Coverage After the Public Health Emergency

The public health emergency ends on May 11, 2023. See below for changes to your COVID-19 coverage that will take place starting May 12, 2023.

COVID-19 vaccines, including boosters
You will pay $0 for the COVID-19 vaccinations when you visit an in-network location.

COVID-19 at-home/over-the-counter test kits
COVID-19 at-home/over-the-counter test kits will no longer be covered. You will pay the retail cost of test kit.

COVID-19 lab tests
You pay 20% after you meet your deductible when you visit an in-network location.

COVA HealthAware brochure

Features and highlights of the plan
Download PDF

Aetna Health Digital Reference Guide

A reference guide on how to navigate your Aetna Member Website and Aetna Health App
Download PDF

Employee Assistance Program

Find out more information on Aetna Resources for Living
Download PDF


Find out more information on Teladoc telemedicine services.
Download PDF

Aetna Informed Rewards

Find out more information on how to get rewarded for making informed, cost-conscious decisions.
Download PDF

COVA HealthAware member handbook

Find out more detailed information on the plan at the DHRM Active Employees site external link. Scroll down to Member Handbooks then select COVA HealthAware.

HRA proration overview

Proration schedule and FAQs for events that occur after the plan year begins
Download PDF


Common Aetna Forms

Find the forms and documents external link you need.

Medicare retiree HRA reimbursement form

Retirees on a COVA coordinating Medicare plan with HRA funds remaining from their prior COVA HealthAware plan can use this form to request reimbursement of Medicare plan premium costs and out-of-pocket health care expenses.
Download PDF

Flu shot incentive credit

Eligible members may submit this form to receive the HRA credit for flu vaccinations received outside of the health program.
Download PDF

Questions about COVA HealthAware?

Call Aetna Concierge at 1-855-414-1901

Anthem Pharmacy delivered by IngenioRx external link
Delta Dental external link

Notice: You are leaving Aetna and going to a third-party site. Aetna is not responsible for content on third-party sites.
Continue Close
Notice: You are leaving Aetna and going to a third-party site. Aetna is not responsible for content on third-party sites.
Continue Close