With COVA HealthAware, it pays to be healthy!

Administered by Aetna, this plan includes a Health Reimbursement Arrangement (HRA), which is designed to give you more control over your health benefit dollars and help pay your out‑of‑pocket expenses.

Making it easier to manage your health and your health care costs

COVA HealthAware is a comprehensive benefits plan that includes:

  • Medical, behavioral health, pharmacy, dental, vision and hearing benefits
  • Coverage for in-network preventive medical, dental, vision and hearing care at 100 percent
  • Initial contributions to your HRA with opportunities to earn additional funds by completing incentives called “Do Rights”
  • Coverage for in-network benefits through a large national network
  • Coverage for out-of-network benefits (higher coinsurance, additional deductible and out-of-pocket maximum apply)
  • Combined medical, behavioral health and pharmacy deductible and out‑of‑pocket maximum
  • Convenient member tools to help you monitor your health and your plan

Helpful resources:

COVA HealthAware brochure – features and highlights of the plan
COVA HealthAware member handbook – find out more detailed information about the plan
Sample Costs flyer – check out Aetna’s contracted average costs for some common procedures and conditions in your area
HRA proration overview – Proration schedule for your HRA for events that occur after the plan year begins

Have a question about COVA HealthAware?
Call Aetna Concierge at 1-855-414-1901

Aetna Navigator® — your secure member website

The Aetna Navigator secure member website lets you make informed decisions about your health care.

Check out what you can do:

  • Find doctors, pharmacies, labs, hospitals and urgent care centers
  • Check your coverage details and track your completed “Do Rights”
  • Track your health care costs, including what’s left on your deductible or other out-of-pocket limits
  • Check the status of claims and your Health Reimbursement Arrangement (HRA) account balance
  • Access the Member Payment Estimator to let you compare what tests and procedures cost in your area
  • And much more!

Register once. Log in anytime.

  • Step 1: Go to www.aetna.com
  • Step 2: Click the “Log in/Register” link
  • Step 3: Follow the simple, on-screen prompts
  • Check the status of claims and your Health Reimbursement Arrangement (HRA) account balance
  • Access the Member Payment Estimator to let you compare what tests and procedures cost in your area
  • And much more!

Find a doctor with DocFind®

Use the DocFind directory when you need to search the Aetna network for doctors, labs, hospitals and more.

Using doctors that participate in the Aetna network gives you the most value. Aetna networks are among the largest in the country. You can check right now!

Simply log in to your secure member website at www.aetna.com or use the Aetna mobile app on your smartphone. You can search by zip code, doctor name, specialty, hospital affiliation, gender — you choose how to search.

Your personalized health and wellness portal

My ActiveHealth is a robust wellness program integrated with your health plan to help you organize your health information and take action towards a healthier lifestyle.

Programs include:

  • Healthy Insights: Help with long-term health conditions
  • Healthy Lifestyles: Active lifestyle coaching
  • Healthy Beginnings: Maternity management program

Plus, you can earn additional incentives and Health Reimbursement Arrangement (HRA) contributions by participating in these programs.

Ready to get started?
Go to www.myactivehealth.com/COVA and follow the on-screen prompts

Ask Alex — COVA’s interactive benefits counselor!

“Alex” — the Commonwealth’s interactive benefits counselor — can help you figure out what plan may work best for you and your family. Alex asks you a series of questions and will provide plan recommendations based on your answers.

To learn more about the plan options available to Commonwealth of Virginia employees, visit ALEX at www.myalex.com/cova.

Medicare Retiree HRA Reimbursement Form – Retirees on a COVA coordinating Medicare plan with HRA funds remaining from their prior COVA HealthAware plan can use this form to request reimbursement of Medicare plan premium costs and out-of-pocket health care expenses.
Flu shot incentive credit – Eligible members may submit this form to receive the HRA credit for flu vaccinations received outside of the health program.
Prescription Drug Refill Exception Request – Complete this form to request early prescription refills of more than a 34-day or 90-day supply (up to a 12 month supply).

Aetna Mobile

Aetna Mobile is an app for your smartphone — a smaller view of the secure Aetna Navigator® website where you can search, look up and view the same features while you’re on-the-go.

Just download the Aetna app and go!
Available on the iPhone App Store | Android App on Google play

Read our Aetna Mobile FAQs for more information

Manage your healthcare costs

With member tools like Member Payment Estimator, you get real-time, personalized cost estimates so you know what you can expect to pay for health services — before you go.

iTriage® app

iTriage is a free mobile app to help you answer the two most common medical questions: “What could be wrong?” and “Where can I go?”

Check symptoms, find nearby care, see ER wait times, set appointments and much more with the free app.

The iTriage app is available on the Apple App Store | Android App on Google play