It pays to have COVA HealthAware!

Learn how COVA HealthAware can help you save up to 90% on your monthly premiums and provides a Health Reimbursement Arrangement to help pay for out of pocket expenses.

Then see how COVA HealthAware can work for your unique lifestyle.

Discover how COVA HealthAware
covers you better

COVA HealthAware offers a suite of online tools and resources designed to provide you with expert care and cost-savings. Explore what’s available, below:

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Aetna Navigator®

Your secure member website

Make a more informed decision — see how COVA HealthAware can work for you with complimentary guest access to Aetna Navigator. external link

The guest log in provides you with a sample Aetna Navigator experience!

For assistance, please refer to the guest log in instructions (PDF).

Alex — Your interactive benefits counselor

“Alex” — the Commonwealth’s interactive benefits counselor — can help you figure out what plan may work best for you and your family. Alex asks you a series of questions and will provide plan recommendations based on your answers.

To learn more about the plan options available to Commonwealth of Virginia employees, visit ALEX at external link

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Coverage 101

Get to know the features of your plan, access common forms, and learn more about the benefits COVA HealthAware can provide you and your family.


COVA HealthAware brochure

Features and highlights of the plan
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Employee Assistance Program

Find out more information on Aetna Resources for Living
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COVA HealthAware member handbook

Find out more detailed information member handbook external link on the plan.

Sample costs flyer

Check out Aetna’s contracted average costs for some common procedures and conditions in your area.
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HRA proration overview

Proration schedule and FAQs for events that occur after the plan year begins
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Common Aetna Forms

Find the forms and documents external link you need.

Medicare retiree HRA reimbursement form

Retirees on a COVA coordinating Medicare plan with HRA funds remaining from their prior COVA HealthAware plan can use this form to request reimbursement of Medicare plan premium costs and out-of-pocket health care expenses.
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Flu shot incentive credit

Eligible members may submit this form to receive the HRA credit for flu vaccinations received outside of the health program.
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Prescription Drug Refill Exception Request

Complete this form to request early prescription refills of more than a 34-day or 90-day supply (up to a 12-month supply).
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Questions about COVA HealthAware?

Call Aetna Concierge at 1-855-414-1901
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